Electronic Patient Appointment Booking System
System is built as a solution integrating multiple healthcare institutions and letting patients choose and combine appointments to different specialties and locations. This system already integrates more than 140 institutions and 9000 healthcare providers of more than 300 specialties. Innovative technologies, new features and services are implemented such as specialist search in all health care institutions, SMS acknowledgment and feedback, appointment reminder and cancellation. System has also telephone conversation record attachment to the appointment and patient queuing and much more. The main purpose of this system is reduce telephone call loads, make appointment booking 7/24 available, increase effectiveness and booking process transparency.